Subscription Cancellation Policy

When you purchase a SELORIA Membership, you agree to receive recurring deliveries based on the delivery frequency you select.

Your payment method will be charged automatically for each scheduled order unless you pause, skip, or cancel your Membership before the next order is processed.

You may manage or cancel your SELORIA Membership at any time after your initial order in either of the following ways:

  • Through your customer account: Sign in to your SELORIA account, select Subscriptions, choose your active Membership, and click Cancel Subscription.
  • By email: Contact us at info@seloriaskin.com and we will assist you with the cancellation.

You can also use your customer account to view upcoming orders, skip a delivery, pause your Membership, or manage your subscription details. Shopify and Appstle support these self-service subscription actions through the customer portal.

Cancellations apply to future recurring orders. If an order has already been processed before your cancellation request is received, that order may still be fulfilled and charged.

Cancelling your Membership does not automatically cancel or refund an order that has already been processed. Please refer to our Return & Refund Policy for information regarding returns and refunds.

There is no long-term commitment. Your Membership continues until you choose to cancel it.