Questions?
We've got answers.
About the Formula
Usage & Routine
Skin Concerns
Formulation Standards
Our Guarantee
Shipping & Delivery
Returns & Contact
Subscription
About the Formula
What makes Skin Reset different from other barrier creams?
Most barrier creams hydrate the surface. Skin Reset works at the barrier level using the Biomimetic Barrier System. Skin-identical lipids your skin already recognizes. So it rebuilds instead of sitting on top.
Why does it contain grass-fed tallow?
Tallow's fatty acid profile is closer to your skin's own than most synthetic alternatives. We use a purified, refined, cosmetic-grade version. Not a food-grade balm. Absorbs cleanly. No grease. No heaviness.
Will it clog pores?
No. The formula is balanced to support the barrier without buildup. Suitable for combination and oily-prone skin when used as directed.
Will it feel heavy or greasy?
No. It absorbs fast, sits comfortably under makeup, and leaves no heavy film.
Usage & Routine
When should I use it?
Morning and evening. After cleansing, before SPF in the morning. Press 1 to 2 pumps into clean skin.
Can it replace my moisturizer?
Yes. Formulated to function as a complete daily moisturizer. Hydration and barrier support in one step.
Can I use it with retinol or acids?
Yes. Use it alongside actives to reduce irritation, or during a break from actives to help your barrier recover.
How long before I notice a difference?
Most people notice improved comfort within the first few days. Barrier recovery and long-term steadiness build over 3 to 4 weeks of consistent use.
Skin Concerns
Is it suitable for sensitive or reactive skin?
Yes. Fragrance-free, essential oil-free, and specifically formulated for overstimulated, sensitized skin. If your skin reacts to most things, this was designed with you in mind.
Is it suitable for oily or combination skin?
Yes. Lightweight and non-greasy by design. Supports the barrier without adding weight or shine to oil-prone areas.
Can I use it if my skin is already irritated?
Yes. That's exactly what it's for. Overstimulated, sensitized, compromised skin. Skin Reset helps restore comfort and resilience without adding more stress.
Formulation Standards
Is it natural?
High in natural-origin ingredients, developed with the same standard as clinical skincare. Performance, stability, and skin compatibility. Not just a clean label.
Does it contain fragrance or essential oils?
No. Completely fragrance-free and essential oil-free.
Has it been safety tested?
Yes. Developed to meet strict safety and stability standards for daily facial use.
Our Guarantee
Do you offer a satisfaction guarantee?
Yes. 30-day calm-skin guarantee. Use Skin Reset consistently for 30 days. If your skin doesn't feel calmer, contact us at info@seloriaskin.com and we'll refund your order in full. No lengthy explanations required.
One condition: give it the full 30 days. Comfort often comes quickly. Real steadiness builds over weeks.
Shipping & Delivery
Questions?
For full details, see our
Shipping & Delivery Policy.
Returns & Contact
Questions?
For full details, see our Returns & Refunds Policy
Subscription
Can I pause or cancel my subscription?
Yes. Pause or cancel anytime from your account. No fees. No complicated process.
Can I change my delivery frequency?
Yes. Log into your account and adjust your next delivery date at any time.